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Privacy Policy for Pharmastan Platform

Last Updated: July 8, 2024

Introduction

Pharmastan recognizes the importance of protecting your personal information and has prepared this Privacy Policy to provide you with important information about our privacy practices applicable to Pharmastan and any website or service linked to or referring to this Privacy Policy (collectively, the “Services”).

Pharmastan helps you find relevant and reliable medical information, which you can share with your doctor and support your health decisions. Pharmastan should not be used in emergencies or for urgent care.

By continuing to use Pharmastan, you agree to this Privacy Policy and any updates made to it. This means that if changes are made to the Privacy Policy, you agree to those changes if you continue to use Pharmastan after such changes are made (except for corrections of typographical errors or minor changes that do not alter its meaning).

We will update the “Last Modified” date at the top of the policy.

We may provide a summary at the end of the policy describing the types of changes made.

Information Collection

When using Pharmastan, we automatically collect some information, including:

We may automatically collect certain information when you use our Services, such as your IP address, device identifiers, advertising identifiers, browser type, operating system, Internet Service Provider, pages visited before and after using the Services, date and time of visit, information about the links you click, and pages displayed in the Services, as well as other standard server log information.

We may use cookies, pixels, local shared objects, and similar technologies to collect this information automatically. Cookies are small pieces of information stored by your web browser on your computer. Pixels are very small images or pieces of data embedded in images, also known as “web beacons” or “clear GIFs,” which can recognize cookies and track the time and date a page is displayed and other information about your computer or device.

Local shared objects (sometimes called “Flash cookies”) are similar to standard cookies except they may be larger and are downloaded to your computer or mobile device by Adobe Flash. By using the Services, you consent to our use of cookies, local shared objects, pixels, and similar technologies.

We may also collect technical data for troubleshooting and improving our Services, including memory dumps from your device when a system or application crashes while using our Services. Your device or browser settings may allow you to control the collection of this technical data. This data may include parts of documents you were using when a problem occurred or content from your communications. By using the Services, you consent to the collection of this technical data.

Information obtained from your healthcare providers and other sources. Regarding your treatment, we may collect medical records from healthcare providers you have interacted with in the past, present, or future. This may include information about diagnoses, past treatments, general health, test results and pathology reports, social history, family medical history, and records of phone calls and emails related to your health.

Use of Information

We use the information we collect online to:

Operate, provide, maintain, improve, and enhance our Services;

Personalize your experience with our Services, for example by providing personalized content and recommendations. We use your email address to help you create and manage your account, enabling us to personalize your experience and provide relevant information. This also supports features that help you understand, engage with, and track your health matters better and provide customized and relevant information to you;

Understand and analyze how you use our Services and develop new products, services, features, and performance;

Create a profile about you and make automated decisions based on your information to provide better answers to your health questions and effectively classify symptoms you report. This information is not used for marketing purposes;

Achieve marketing and promotional purposes, such as developing and providing promotional and advertising materials that may be relevant or valuable to you. We may also use what we know about you to help advertise our Services on third-party websites. Where required by applicable law, we will not send you marketing messages without your consent;

Communicate with you via email, text messages, push notifications, and phone calls to provide updates and other information related to our Services, fulfill your requests, respond to feedback and questions, and otherwise provide customer service;

Facilitate linking your social media accounts to our Services to provide information from those accounts to your profile. Based on the social media accounts you choose and the privacy settings you set, we may access, make available, and store (if applicable and permitted through the social media service and allowed by you) information in your social media accounts to be available on and through your profile on the Services;

Achieve business purposes, such as auditing, ensuring quality, detecting and preventing fraud, and responding to issues related to trust and safety;

Achieve compliance purposes, including enforcing our terms and conditions or other legal rights, complying with applicable laws and regulations, or as required by legal processes or requests from government agencies;

Achieve other purposes for which we provide specific notice at the time of collection;

Aggregate or otherwise de-identify collected information for other business purposes after it is no longer reasonably linked to an identifiable person;

Market and advertise products and services, including through interests inferred from interactions with our websites and applications.

Information Sharing

We are committed to maintaining your trust, and it is important for you to understand when and with whom we may share the information we collect:

Healthcare providers, insurance companies, and other relevant healthcare entities. We may share your information with healthcare providers, laboratories, government agencies, and other entities related to providing treatment options and support to you.

Third-party vendors and service providers. We may share your information with third-party vendors and service providers who assist us in specialized services, including billing, payment processing, customer service, email distribution, business analytics, marketing (including but not limited to advertising, personalization, deep linking, mobile marketing, performance optimization, retargeting), advertising, performance monitoring, hosting, and data processing. Third-party vendors and service providers are not permitted to use your information for purposes other than those related to the services they provide to us.

Research partners. We may share your information with our research partners for health-related research.

Affiliates. We may share your information with our affiliated companies that are subject to this policy.

With your consent or direction. We may share your information for other purposes for which you are notified at the time of collection or based on your consent or direction.

If you access third-party services, such as Facebook or Google, through the Services to log in or share information about your experience with the Services, those services may be able to collect information about you, including information about your activity on the site, and may report on the interactions you have with third-party services regarding your use of the site, according to their privacy policies.

If you decide to participate in public activities on the platform or third-party sites we link to, be aware that any information you share on those sites may be read, collected, or used by other users in those spaces. You should exercise caution when disclosing personal information in those spaces. We are not responsible for any information you choose to provide in those public spaces.

User Profile Pictures

Collection: Our app collects information about user profile pictures when users register with our app.

Use: We use user profile picture information to personalize their experience with our app, including displaying profile pictures and allowing users to easily recognize each other.

Sharing: We do not share user profile picture information with third-party services or partners for purposes other than providing our app’s functionality.

Protection

We use reasonable measures to help protect information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware that no system for storing or transmitting data over the internet or any other public network can be guaranteed to be completely secure. Note that information collected by third parties may not have the same level of security protection as the information you provide to us, and we are not responsible for protecting the security of that information.

Your Choices

You may choose not to receive notifications related to general health and wellness or treatments that may be relevant to you by contacting us via email at wecare@pharmastan.net. You may also request that we delete your personal information by sending an email to us at wecare@pharmastan.net. You can reject or disable cookies by adjusting your web browser settings.

Advertising and Third-Party Content

Some Services may contain links to content hosted by third parties that are not under our control. We allow third parties, including business partners, advertising networks, and advertising service providers, to collect information about your online activities through cookies, pixels, local storage, and other technologies. These third parties may use this information to deliver targeted advertisements on our Services and elsewhere online based on your interests and preferences. We are not responsible for the privacy practices of these third parties, and their information practices are not covered by this Privacy Policy.

Some third parties collect information about users of our Services to deliver interest-based advertising on our Services and other places, including across browsers and devices. These third parties may use the information collected on our Services to make inferences about your interests and provide you with targeted ads (from us and other companies) online. Some third parties may participate in an industry system that allows users to opt out of receiving interest-based ads.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. When we make updates to the Privacy Policy, we will revise the “Effective Date” above and post the new Privacy Policy. We recommend reviewing the Privacy Policy each time you visit the Services to stay informed about our privacy practices. If you have any questions about this Privacy Policy or our practices, please email us at wecare@pharmastan.net.

Pharmastan Article Policy

 

Introduction

A Pharmastan article is an introductory piece on a specific health or medical topic. To write a successful Pharmastan article, the following points should be considered:

Focus on Key Info rmation:Concentrate on the most important aspects that the reader wants to know about the topic.

Expand Target Audience: Remember that Pharmastan articles are freely accessible online, so the writing should target the largest possible audience. For example, it’s better to avoid jargon or highly specialized language, and ensure that specialized terms are explained in clear and direct language.

Maintain Appropriate Length: While there is no ideal length for a Pharmastan article, as a general rule, a good article should be longer than a typical web page. Since Pharmastan articles target readers who want more in-depth details on a particular topic, they should be more comprehensive than most online content. However, it is also important to be concise in writing, as readers prefer to get directly to the relevant information, regardless of what they are looking for. The recommended word count for an article ranges between 500 and 900 words, depending on the topic and the availability of references.

Adhere to Article Style: Pharmastan articles are not blogs, so it is preferable to avoid the informal conversational style common in blogs. A more formal style should be used, as the purpose of a Pharmastan article is to be a reliable source on a specific topic.

Focus on Facts: A Pharmastan article should be a factual statement rather than just a conversational piece. It is better to present facts and support the writer’s viewpoint with arguments and evidence.

Use Internal Links: Include internal links to terms and articles already available on the Pharmastan platform (at least one internal link per 150 words, meaning a standard article should contain no fewer than 10 internal links).

Apply Good Formatting: Use a single font type and size to allow users to browse the content quickly and comfortably. Important words or phrases should be written in bold to make it easier for readers to find what they are looking for.

Use Correct Arabic: Use grammatically and orthographically correct Arabic. Pharmastan is a trusted source for medical information, and there will be no tolerance for submitting or displaying an article with spelling or grammatical errors.

Use Lists and Bullets: Enumerate items using lists and bullets and maintain uniform formatting to facilitate reading and referencing information. A well-organized article is easier to read and attracts more readers.

Choose a Relevant Title: Choose a title that closely relates to the article’s topic. Most search engines place great importance on the title and subtitle of a Pharmastan article, so a clear and expressive title will attract more readers.

Avoid Spam and Malware: Ensure that no Pharmastan article includes spam or malware.

Respect Copyright Laws: Ensure compliance with all applicable copyright and other laws.

Include Factual Content: Ensure that the article includes factual content to build a good reputation as an author and encourage readers to refer back to the articles for more information.

Avoid Hateful Content: Users are prohibited from posting materials that incite hatred against specific groups based on sexual, ethnic, or religious origin, disability, gender, age, important status, or sexual orientation.

Avoid Violent Content: Users are prohibited from posting direct threats of violence toward any person or group of people. Users are also requested not to post content containing violent imagery.

Respect Copyright: Our policy is to respond to explicit notifications claiming copyright infringement.

Avoid Posting Private and Confidential Information: Unauthorized posting of private and confidential information, such as credit card numbers, social security numbers, driver’s license numbers, and other personal information not generally accessible, is not allowed.

Avoid Impersonation: Impersonation of others through our services with the intent to mislead or confuse others is prohibited.

Avoid Illegal Use of Services: Our products and services may not be used for illegal purposes or to promote dangerous or illegal activities. Doing so may result in account termination and reporting to the relevant authorities.

The article policy is designed to help ensure that users have the best experience while complying with applicable laws.

Please note that the Pharmastan platform and its staff strive to ensure that medical articles are ranked first in terms of content quality and writing.

Healthcare providers and doctors who wish to write on the Pharmastan platform are requested to send their requests to the Pharmastan Doctors Team at doctors@pharmastan.net.